Introducing Teladoc

Access free healthcare anytime, anywhere

Deliveroo has partnered with Teladoc, a convenient healthcare service, to offer 24/7 access to medical professionals for expert healthcare advice.

What is Teladoc?

Teladoc is a telehealth service that allows you to book and take virtual GP appointments online, for non-emergency medical issues. It's perfect for conditions like the flu, allergies, sinus infections, and more. With Teladoc, you can avoid waiting rooms and get the care you need quickly and efficiently.

Read more here

What you'll get*:

  • 24/7, 365 availability: Get medical advice anytime, day or night, all year round, wherever you are in the world.
  • 100% free: Speak with healthcare professionals at no cost to you.**
  • Convenience: Access through the app, phone or video call, fitting around your schedule.
  • No GP registration required: Easy and simple to access.   

How to access Teladoc:

  1. Download the Care On Demand app from the App store or Google Play.
  2. Register for the service, adding your rider ID in the ‘Access Code’ field when prompted. 
  3. Complete your personal ID verification and any required information. 
  4. Book a video consultation or call back request!

Log in to the Rider Perks website for a simple step-by-step guide to the full registration journey. 

This service is available to eligible riders. Make sure to check the eligibility criteria on the Rider Perks website.

If you have any questions, visit the rider website or get in touch.

*Terms & conditions and eligibility criteria apply, read more here

**Prescription and other fees may apply if required. See here for more information.