Protecting your data

At Deliveroo, we know how important it is to protect the personal information we hold, like names, phone numbers and addresses. This is why we work hard to keep improving everyone’s experience with us and do everything we can to keep their personal information safe.

It’s important to know how we handle and look after your personal information and how you should protect our customers’ privacy too.

 

Rider privacy policy

Protecting your personal information is really important to us and we want you to feel confident about the way we do this.

You’ll find everything you need to know in our rider privacy policy. It’s available online and in the rider app at any time.

View rider privacy policy

 

Rider data terms

We take our customers’ privacy very seriously. When you or your substitute deliver with us, you will need to handle customers’ personal information to make deliveries, so it’s really important that you protect it and only use this information to make their deliveries.  

As required under applicable data protection law means your Supplier Agreement with us includes terms to protect the personal information of our customers. These terms set out your responsibility to handle customers’ personal information responsibly and securely.

It’s important that you understand these rider data terms set out in your Supplier Agreement.