As you all know, safety is a priority for us at Deliveroo – your safety and that of every other road user and pedestrian.
Deliveroo provides each rider who works with us free accident and injury insurance so you’re covered if something goes wrong while you’re on the road. We also provide you with free third party liability insurance to make sure that, if there is an accident while you are delivering and you’re alleged to be at fault for injury or damages caused to someone else or someone else’s property, their costs are covered and the full costs don’t fall on you.
Put simply, the third-party liability insurance we have put in place is designed to defend you against claims made against you. Deliveroo funds both insurance policies because it’s the right thing to do and we want you and others to be protected.
It is important to understand how this third party liability insurance works. Deliveroo works with third-party insurers, but you are the policyholder. So if there is an accident, you need to speak to the insurance company we work with to provide details of what happened and support their investigation. Without this, an insurer cannot verify the details of a claim and a claim cannot be processed.