Deliveroo UK Rider Support
Account Change topic
- How do I change my bank details?
- How can I change my vehicle type?
- How do I get a Rider Information Pack?
- How will passkey impact my current deliveries?
- I use passkey and I have been locked out of my account, how do I get back on?
- Do I need to set up passkey?
- My substitute is not able to log on to my account after I have set up passkey?
- What is passkey?
- Can I still use the original login method or do I have to use passkey?
- Why can’t we use SMS to log in to the Rider app?
- How will passkey impact my substitute?
- What should I do if I’m having app issues?
- How do I set up my passkey?
- How do I register my substitute in the rider app?
- Do I have to register my substitute in the rider app?
- I’m a substitute - how do I complete the identity check?
- I’m a substitute - how do I register in the rider app?
- How do I complete the identity check?
- Keeping customer personal data safe
- Why does my app sometimes log me out?
How do I update my account details?
You can update your phone number and email address yourself, directly in the rider app.
Just open up the app and tap on your name in the menu. From here, you can add your correct details and hit save.
