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Deliveroo UK Rider Support
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Will the expected delivery time take restaurant wait times into account?
I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
If I don’t arrive when the app tells me to, will I be offered fewer orders?
Should I un-assign myself from the order if I don’t think I can get to the customer in time?
Does the expected time displayed take into account my vehicle type?
Brexit - Applying for Settled Status to stay in the UK
How do I refer a friend?
My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
What happens if I’m affected by an outage with the app?
How long can my account remain inactive for?
Can someone else work on my behalf (substitute)?
How do I get a Rider Information Pack?
What should I do if I’m having app issues?
How can I change the area I work with Deliveroo in?
How do I update my account details?
Where can I view the number of deliveries I’ve done?
How do I change my bank details?
How can I change my vehicle type?
Why does my app sometimes log me out?
Why haven't I received my referral reward?
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