Deliveroo is proud to offer flexible work with attractive earnings. We try to do this by ensuring the number of riders we onboard and have on the road matches our anticipated customer demand, in particular during peak periods. 

At certain times of the year, when we expect particularly high demand, we may onboard new riders on short-term supplier agreements. These agreements come with an expiry date, after which your account will be closed. This will allow us to meet the temporary increase in customer demand during our busy season, and ensure attractive earnings for our riders.

Once you’ve received your supplier agreement you can check clause 1 to find this date. After this date, your account will be closed - we'll send you an email before this happens to remind you.

We’re constantly assessing our consumer demand and we’ll get in touch later if there’s an opportunity for you to switch to an unlimited supplier agreement. Within the dates of your supplier agreement you're free at all times to decide when, where and whether to work, and to accept or reject any order, for any reason.

To ride with Deliveroo you’ll need:

• Proof of your right to work in the UK as self-employed
• A smartphone – (iOS 13.6 and above) or Android (6.0 and above)
• Your own vehicle (bicycle, scooter, or car) with the necessary safety equipment
• A UK bank account

You must also:

• Be over 18
• Have no unspent criminal convictions
• Cars and motorised scooters will also need food delivery insurance as well as regular motor vehicle insurance.

One document to prove your right to work in the UK, which could be:

• UK/EEA passport
• EEA ID card (plus additional photo ID)
• Non-EEA passport, with valid visa (including immigration status) or Biometric Residence Permit
• UK birth/adoption certificate with National Insurance number

One document to prove your address, which could be:

• A bank or credit card statement (not from an online bank like Monzo or Starling)
• An original utility bill (excluding mobile phone)

If you’re applying to ride with a car or scooter you’ll also need to provide:

• UK/EEA driving licence (or provisional licence and CBT for scooters)
• Proof of food delivery insurance

For cars and motorised scooter you'll need both ‘Social, Domestic & Pleasure’ and ‘Hire & Reward’ insurance when working with Deliveroo.

Social, Domestic & Pleasure (SD&P)

This is standard insurance that covers you for the everyday use of your vehicle. It covers you for the times when you’re not using your vehicle for your work. SD&P insurance is a legal requirement for any vehicle that has not been declared off-road.

Hire and Reward (H&R)

Your SD&P insurance does not cover you for your food delivery work with Deliveroo. If you’re delivering food in return for payment, in addition to SD&P you’ll need to have:

• Hire and reward insurance, or
• Fast food delivery insurance, or
• Carriage of goods, including food, for hire and reward insurance

These are the specific type of cover that Deliveroo riders need to have in place in order to carry out food deliveries in a car or on a scooter. It covers you when you use your car or scooter for work. We’ll need to see proof of this insurance before you start riding with us.

Not sure where to get your insurance? We find a lot of riders use these providers:

Zego offer pay-as-you-go courier insurance - plus, they're integrated with our app, so you only pay for the time you're online. You can read more here

TradeX provides food delivery insurance. You can read more here

Acorn provides food delivery insurance for couriers. You can read more here

What insurance does Deliveroo provide?

When working with Deliveroo riders and anyone using your account is covered by:

• Free personal injury and income protection (all riders)
• Free public liability (covers cyclists all the time, and scooters/cars when they’re walking to pick up or drop-off an order)

You can find out more about this free insurance cover here.

Our market leading insurance cover means that whenever you’re out on the road with us, you’re protected in the event of an accident. Plus if an injury means you are unable to work, your earnings are protected while you recover.

It’s totally free and covers you whenever you go online with us.

Cyclists are also covered by public liability insurance while working – and motorised scooter and car riders are covered whenever they’re ‘off-vehicle’, for example, when walking to pick up and deliver orders. This protects you against claims made against you by other people, for their personal injury or property damage, as a result of an accident while riding.

You can view more information about this insurance cover, including policy terms and conditions, and excess fee details here.

Motorised sScooter and car riders will still need to have third-party liability insurance for their vehicle, as well as food delivery insurance, as required by law. You can find out about these insurance products here.

Riders get paid for each delivery they make. The exact delivery fee varies per order and includes a variable distance fee. You will be told of the delivery fee payable before you accept the order. 

Fees are paid every week on a Tuesday. If you want your fees sooner, you can use our cash out feature in the app, for a 50p fee.

Riders keep 100% of any tips they receive and these are paid at the same time as the rest of your fees.

Yes, you’re not required to wear Deliveroo branded kit when on the app or delivering for Deliveroo. You’re welcome to buy kit from a supplier of your choice but your kit will need to meet our minimum safety standards.