Deliveroo UK Rider Support

Insurance Change topic

What's covered by Deliveroo insurance?

As a Deliveroo rider you are covered by our insurance whenever and wherever you’re out on the road with us in the UK. This includes the whole time you’re online, as well as up to one hour after you go offline.

Rider accident insurance

Covers all riders when working.

Your accident insurance gives you supporting income in case you can’t work following an accident while working with Deliveroo. You can claim an ongoing payment if you are injured and unable to work, and a lump sum payment for many injury types. You also have access to legal expenses cover, and a counselling and advice service. This insurance covers you and anyone working using your account as a substitute.

Find out more about rider accident insurance

Rider public liability

Covers cyclists and walkers when working. It also covers scooter and car riders when they’re ‘off-vehicle’, for example, when walking to pick up and deliver orders.

You and your substitutes get £1,000,000 of cover in case you cause injury to someone whilst at work. It also gives you protection in case you damage someone else’s property whilst working, such as other vehicles or buildings. Legal costs are included in the cover. This insurance covers you and anyone working using your account as a substitute.

Find out more about rider public liability

Earnings support for illness

Riders working regularly with Deliveroo may also be eligible to claim up to £35 per day if you're unwell and unable to work. This element of our insurance, which is available to all eligible riders, will ensure that, if your doctor tells you not to work because you're ill, you will be provided with earnings support while you rest and recover. 

Find out more about earnings support for illness

New child payment

New parents who work regularly with Deliveroo can claim a one-off payment of £1,000 on the birth or adoption of a child, to help with loss of earnings and additional expenses. This means you can take time off to focus on your family. 

Find out more about the one-off new child payment.

What's not covered?

Riders using a car or scooter to complete deliveries will need to purchase their own vehicle insurance - you can find out what you need below.

Your own vehicle and other items of kit will also not be covered by this insurance. If your kit has been damaged and you want to replace it, please get in touch with us.

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