Deliveroo UK Rider Support
Perks Change topic
- How long do HumanForest e-bike batteries last?
- How do you start a ride with HumanForest?
- How do you end a ride with HumanForest?
- How to get access to the discounted Deliveroo exclusive Minute Bundles?
- How do you pick up or drop off an order whilst using a HumanForest e-bike?
- How do I log in to the perks area of the site?
How do you end a ride with HumanForest?
- End a ride through the HumanForest app. The cost of ending a ride depends on where you drop the bike off.
- Leave your bike in a designated HumanForest Green Bay in their operating area to avoid extra costs. You can see where these are in the HumanForest app.
- If you end your ride outside a parking bay but still within the area marked as ‘Forest’, you will be charged £1 extra
- If you end your ride in the red area marked as ‘Outside the Forest’, you will be charged £2 extra.
- You cannot end a ride outside the red circle, marked as “The Wilderness” on the map.
- You’ll pay the amount in your exclusive bundle. If you go over the number of minutes allowed, you’ll be charged the standard rate (£0.15 per minute) until you buy a new bundle or lock your HumanForest e-bike in a designated zone.
