Deliveroo UK Rider Support
Perks Change topic
- How do I transfer my number to an eSIM?
- Will I lose my contacts or apps when I switch to eSIM?
- Who do I contact for support with my eSIM?
- How do I redeem my rider eSIM?
- Can I keep my mobile number when I switch to the eSIM?
- My mobile plan was £11 a month and now it is £15 a month, why is that?
- What devices are compatible with eSIMs?
- What happens if I don’t hit 25 super peak orders for my eSIM perk?
- How do you start a ride with Forest?
- How do you end a ride with Forest?
- How long do Forest e-bike batteries last?
- How to get access to the discounted Deliveroo exclusive Minute Bundles?
- How do you pick up or drop off an order whilst using a Forest e-bike?
- How do I log in to the perks area of the site?
What happens if I don’t hit 25 super peak orders for my eSIM perk?
For 2025 sign-ups, all riders can access the £11/month plan without needing to complete 25 super peak orders until the end of the year as part of a promotional offer. After the offer period, standard pricing applies.
If you don’t hit 25 super peak deliveries over the quarter, your plan will switch to the standard £15/month plan, unless you cancel.
You pay monthly, but your price stays the same for a quarter (three months) at a time, based on your recent delivery activity.
