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Orders
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How and why am I offered specific orders?
How do I scan the order when there is no receipt?
How do I scan the order receipt?
Why do I need to scan the order receipt?
What are shopping orders?
How do I deliver a non-food shopping order?
What do I do if an order is too big for my bag?
What should I do if food spills while on an order?
How do I unassign myself from an order?
What is a stacked order?
Do I have to deliver to the customer’s door?
How do I contact the customer at delivery?
What are peak hours?
Is delivery priority given to certain riders?
Can customers tip me?
What if I can't carry all the bags in a delivery?
What do I do at the restaurant?
Why do I have to wait between orders?
How far could I have to travel to the customer or restaurant?
If there’s an emergency while I’m on an order, what should I do?
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